Motion Support

The Motion Wiki Support pages are here for you if you have a technical question or any question about the use of Motion. Motion is free software and does not include support, so please do not contact the developers directly if you have installation questions. This support web is for Motion users by Motion users. Developers are monitoring this web but do not necessarily answer all questions.

Note that if you have questions about Linux, Camera drivers, Special Uses of Motion etc you probably have a better chance getting an answer by joining and asking the MailingList.

Ask a Support Question:

Before you ask a question, please check:

• Motion Guide - This guide is a very detailed document. There are many hours of work behind getting it to what it is today. So take a little time to actually read the guide if you not already did.

• Frequently Asked Questions

• Questions already answered
  • AnsweredQuestions lists questions that are already answered.
    (Use WebSearch to find answers to your question that are already written - faster than waiting for a new answer!)

• How to ask a new question
  • Each question is a wiki topic - please ask a new question in a new topic, rather than adding to a current one where it can get lost.
  • Please read the SupportGuidelines now so that you know what information to include, helping you get a quick and useful answer - filling in this form is not enough for installation problems
  • You need username and password to edit pages - please create your own account in UserRegistration.
  • Once you submit the form below you are taken to the new support topic in edit mode where you have the chance to write more information. You need to save this page to really create the support topic.
  • After the topic is created you can edit it again as often as you want and you can attach files (e.g. your config files) to the topic.
  • In case you find the answer by yourself after submitting a question: We would appreciate if you could document this here in your question and set the SupportStatus to AnsweredQuestions. That way you help making the Support web self-organized and more useful.
  • Foswiki will not make line breaks unless there is an empty line. If you copy and paste config file text or error text into the support question topic it looks awful and unreadable. To fix this put your text between a line that says <verbatim> and one that says </verbatim>. The default text already have these tags. Paste in your text between these verbatim tags.
    
    

    Topic name:	SupportQuestion2010x03x12x180937
    Title	Short Title
    Question:	Ask your question. If you want to paste error output text or similar text where new-lines must be preserved, paste it in the field below.
    Verbatim Text:	Paste in your error messages, config settings, terminal window output etc in this text field.
    Note: Be descriptive; the SupportGuidelines tell you what to include. You can expand on it in the next screen if necessary
    Motion version:		Example: 3.2.11.1
    ffmpeg version:		Example: 0.4.8 or 0.4.9pre1
    Libraries installed:		xmlrpc, ffmpeg, mysql, postgresql
    Server OS:		Fedora Core 2, kernel 2.6.8
    Submitted By		Write your WikiName prefixed by 'Main.'
    		Note: Question is submitted after you Create and Save the following page

Already Asked Questions

Questions Asked but Not Yet Answered:

See all AssignedQuestions.

See all AnsweredQuestions.