Motion Support

The Motion Wiki Support pages are here for you if you have a technical question or any question about the use of Motion. Motion is free software and does not include support, so please do not contact the developers directly if you have installation questions. This support web is for Motion users by Motion users. Developers are monitoring this web but do not necessarily answer all questions.

Note that if you have questions about Linux, Camera drivers, Special Uses of Motion etc you probably have a better chance getting an answer by joining and asking the MailingList.

Ask a Support Question:

Before you ask a question, please check:

  • Motion Guide - This guide is a very detailed document. There are many hours of work behind getting it to what it is today. So take a little time to actually read the guide if you not already did.

  • Questions already answered
    • AnsweredQuestions lists questions that are already answered.
      (Use WebSearch to find answers to your question that are already written - faster than waiting for a new answer!)

  • How to ask a new question
    • Each question is a wiki topic - please ask a new question in a new topic, rather than adding to a current one where it can get lost.
    • Please read the SupportGuidelines now so that you know what information to include, helping you get a quick and useful answer - filling in this form is not enough for installation problems
    • You need username and password to edit pages - please create your own account in UserRegistration.
    • ALERT! Once you submit the form below you are taken to the new support topic in edit mode where you have the chance to write more information. You need to save this page to really create the support topic.
    • After the topic is created you can edit it again as often as you want and you can attach files (e.g. your config files) to the topic.
    • In case you find the answer by yourself after submitting a question: We would appreciate if you could document this here in your question and set the SupportStatus to AnsweredQuestions. That way you help making the Support web self-organized and more useful.
    • ALERT! Foswiki will not make line breaks unless there is an empty line. If you copy and paste config file text or error text into the support question topic it looks awful and unreadable. To fix this put your text between a line that says <verbatim> and one that says </verbatim>. The default text already have these tags. Paste in your text between these verbatim tags.

      Topic name: SupportQuestion2010x03x12x180937
      Title Short Title
      Question:
      Verbatim Text:
      Note: Be descriptive; the SupportGuidelines tell you what to include. You can expand on it in the next screen if necessary
      Motion version: Example: 3.2.11.1
      ffmpeg version: Example: 0.4.8 or 0.4.9pre1
      Libraries installed: xmlrpc, ffmpeg, mysql, postgresql
      Server OS: Fedora Core 2, kernel 2.6.8
      Submitted By Write your WikiName prefixed by 'Main.'
        Note: Question is submitted after you Create and Save the following page

Already Asked Questions

Questions Asked but Not Yet Answered:

Headline Age Last Change
How to prevent the "Unable to open video device" generated image files? 38 03 Feb 2010 - 03:27
NickWillson
Many green lines on a image! 53 27 Jan 2010 - 16:02
JeffMcCorney
Advanced suppression/timeout of motion detection 45 27 Jan 2010 - 08:08
MichlSchmid
Using motion as a camera proxy -- disabling recompression of jpeg images 85 22 Dec 2009 - 15:09
VyacheslavStetskevych
netcam and bktr0 not working in one config.. 103 30 Nov 2009 - 09:59
JeffMcCorney
Increase motion detecting sensitivity/ have motion recording everything between hours? 113 19 Nov 2009 - 16:22
NateLeDuc
Divide Screen/Multiple cameras 232 22 Oct 2009 - 21:03
AxelAmthor
Functionality of old Minimum_Gap in 3.2.11? 147 17 Oct 2009 - 18:02
AdemRudin
Incomplete frames making it into motion video stream 148 16 Oct 2009 - 00:18
JeffGroves
video device fatal error - Closing video device 165 08 Oct 2009 - 01:16
AngelCarpintero
Have motion run only at certain times. 203 22 Aug 2009 - 00:01
FlorinAnton
Static mask file and smart mask at the same time? 311 06 May 2009 - 11:14
DominicH
ACTi Video Server - Getting connected 470 28 Nov 2008 - 10:03
ChrisPike
Number of topics: 13


Up to 10 Most Recent Support Questions that have been Assigned:

Headline Age Last Change Assigned To
[[SupportQuestion2010x01x16x153032][[Vloopback] Compatible webcams]] 55 22 Jan 2010 - 12:38
AngelCarpintero
AngelCarpintero
ATECH AVI201 CAMERA 65 09 Jan 2010 - 04:14
AngelCarpintero
AngelCarpintero
More than 2 usb webcams in motion? 84 21 Dec 2009 - 11:58
ChristianKuzmanic
AngelCarpintero
Running motion on a Nokia N810 456 16 Nov 2009 - 05:23
AngelCarpintero
AngelCarpintero
Freebsd default motion port almost works. 162 08 Oct 2009 - 01:21
AngelCarpintero
AngelCarpintero
Corrupt JPEG data: premature end of data segment [GSPCA v2] 191 04 Sep 2009 - 18:47
AngelCarpintero
AngelCarpintero
Two similar webcams 315 05 Aug 2009 - 19:49
AngelCarpintero
AngelCarpintero
Please Publish Hardware Hardware Requirements for Smooth Video 1071 12 Apr 2007 - 08:59
SimonW
KennethLavrsen
Number of topics: 8

See all AssignedQuestions.


The 100 Most Recent Support Questions that have been Answered:

Headline Age Last Change
Ubuntu 9.10 and Motion as Daemon 108 23 Feb 2010 - 08:18
FranzFoedermayr
Can't get on_movie_end to do anything 354 21 Feb 2010 - 20:47
KennethLavrsen
configure pthread support 36 05 Feb 2010 - 22:51
AngelCarpintero
Port Password Protect 59 15 Jan 2010 - 00:20
AngelCarpintero
How configure to handle *30 simultaneous clients* for 2 hours? (online class!) 64 09 Jan 2010 - 23:11
AngelCarpintero
Video4Linux Loopback Device "resize" 89 21 Dec 2009 - 08:33
AngelCarpintero
046d:08cc logitech Orbit 93 10 Dec 2009 - 09:10
AngelCarpintero
ZONEMINDER FAULT! 94 09 Dec 2009 - 21:37
DarkPhoinix
i can make in linux-2.6.32 errors 409: error 469: error ... 95 09 Dec 2009 - 15:32
AngelCarpintero
Saved files are root.root how do you change? 99 04 Dec 2009 - 10:15
AngelCarpintero
Conceptronic C54netcam2 problem 143 15 Nov 2009 - 18:36
AngelCarpintero
Could not fetch initial image from camera -- no driver info is given. 172 15 Nov 2009 - 18:16
AngelCarpintero
smart_mask_speed silently kills motion 141 15 Nov 2009 - 18:11
AngelCarpintero
two webcams and motion.conf 146 15 Nov 2009 - 17:59
AngelCarpintero
motion video record and video from live http server jump up and down 176 15 Nov 2009 - 17:16
AngelCarpintero
mjprox, deny access to cgi-bin? 151 15 Nov 2009 - 16:12
AngelCarpintero
How to config motion to use ipCams 122 15 Nov 2009 - 13:38
AngelCarpintero
Disable Auto exposure? 171 22 Sep 2009 - 22:32
AngelCarpintero
myIp:8081 ! the pictures are black, blue, grey 176 21 Sep 2009 - 09:49
AngelCarpintero
Unable to find a compatible palette format with pac207 webcam 416 08 Sep 2009 - 10:48
AngelCarpintero
HTTP authentication for STREAM URl 215 12 Aug 2009 - 21:17
F00tyNyupi
Logitech Quickcam Sphere MP - Pan & Tilt do not work 773 11 Aug 2009 - 04:19
AngelCarpintero
How to disable warnings about corrupt image? 358 10 Aug 2009 - 00:21
AngelCarpintero
Canon raw mjpeg stream failure? Failed to read first camera header - giving up for now 377 10 Aug 2009 - 00:00
AngelCarpintero
MSI Starcam Clip II problem 547 09 Aug 2009 - 23:59
AngelCarpintero
White pictures when using multiple inputs on one card 552 09 Aug 2009 - 23:58
AngelCarpintero
Error capturing first image 620 09 Aug 2009 - 23:57
AngelCarpintero
Motion and dv4l, problem similar to Support Question 2008x 08x 14x 014531? 425 09 Aug 2009 - 20:28
AngelCarpintero
Logitech 46d:092f QuickCam Express Plus didn't work. 479 09 Aug 2009 - 20:25
AngelCarpintero
Kernel oop when accessing vloopback device 222 08 Aug 2009 - 23:01
AngelCarpintero
Images are Grey with "Unable to open Video Device" printed top left - Genius Eye 312 219 06 Aug 2009 - 01:36
AngelCarpintero
PJPG Unable to find a compatible palette format. 508 06 Aug 2009 - 00:51
AngelCarpintero
opensuse 11 482 06 Aug 2009 - 00:38
AngelCarpintero
Motion on Freebsd 256 05 Aug 2009 - 19:51
AngelCarpintero
Motion stalling in Ubuntu 9.04 315 05 Aug 2009 - 19:47
AngelCarpintero
Does Linux Preemption Matter? 421 05 Aug 2009 - 19:41
AngelCarpintero
Two cameras don't work together 220 05 Aug 2009 - 18:35
AngelCarpintero
Memory map error when adding a new Logitech Quickcam Pro 9000 606 05 Aug 2009 - 16:36
AngelCarpintero
Motion.conf is not making sense 226 03 Aug 2009 - 20:49
AngelCarpintero
Many destroyed frames ==> permanent motion detect 245 12 Jul 2009 - 22:29
AngelCarpintero
Motion won't write video files after ubuntu 8.04-9.04 reinstall 317 12 Jul 2009 - 09:56
AngelCarpintero
Webcam stream only displaying Ghost Images 244 11 Jul 2009 - 21:55
AngelCarpintero
List current used options from motion.conf 334 09 Jul 2009 - 09:00
AngelCarpintero
Huffman table 0x00 was not defined 331 09 Jul 2009 - 08:59
AngelCarpintero
Authentication for the mini-http server 333 09 Jul 2009 - 08:57
AngelCarpintero
YUYV not working with USB 1.1 358 09 Jul 2009 - 08:27
AngelCarpintero
emailing of pictures 303 09 Jul 2009 - 07:56
AngelCarpintero
Running Motion 267 09 Jul 2009 - 07:55
AngelCarpintero
sync error + mcapture error 272 09 Jul 2009 - 07:46
AngelCarpintero
Weird behaviour with two cams 288 09 Jul 2009 - 07:42
AngelCarpintero
Unable to open video device 296 08 Jul 2009 - 07:54
AngelCarpintero
2 webcams on same webpage possible? 290 08 Jul 2009 - 07:53
AngelCarpintero
Low Camera Resolution Problem 298 08 Jul 2009 - 07:52
AngelCarpintero
at a total loss 257 08 Jul 2009 - 07:41
AngelCarpintero
VIDIOC_QBUF: Device or resource busy 300 08 Jul 2009 - 07:37
AngelCarpintero
Not able to display the captured frames from Logitech QuickCam USB Camera. 306 08 Jul 2009 - 07:31
AngelCarpintero
Motion via Internet 283 03 Jun 2009 - 20:07
DonatoOcchilupo
v4l2_next problem with two webcams 954 12 Apr 2009 - 12:51
KennethLavrsen
Problem to connect Axis 210A to motion 371 09 Mar 2009 - 04:33
AngelCarpintero
password for stream port 375 03 Mar 2009 - 00:56
AngelCarpintero
3.2.11 on opensuse11.1 won't compile 424 01 Mar 2009 - 23:51
AngelCarpintero
Eventnumbers with Motion 402 14 Feb 2009 - 22:09
AngelCarpintero
Problems with internet Explorer 408 31 Jan 2009 - 18:29
AngelCarpintero
Where are jpeg/mpeg files stored? 415 31 Jan 2009 - 18:17
AngelCarpintero
V4L2_PIX_FMT_PAC207 ( PAC207 ) not supported 421 22 Jan 2009 - 20:19
AngelCarpintero
Motion doesn't work if first to access web-cam. 863 21 Jan 2009 - 20:21
JonathanMiner
Motion time based traffic 458 14 Dec 2008 - 14:38
AuxAux
Rain and Infrared Camera during Night 1110 13 Dec 2008 - 19:44
FlorinAnton
The videos in play mode is very speed... 469 12 Dec 2008 - 09:29
AngelCarpintero
Disabling all captures 464 05 Dec 2008 - 17:35
AngelCarpintero
Brightness issues Creative Webcam NX Pro (model PD1130) 468 29 Nov 2008 - 20:12
AngelCarpintero
ffmpeg enconding to flv to fast (msmpeg4 is ok) 507 29 Nov 2008 - 17:46
FlorinAnton
Remote control with user and password 471 28 Nov 2008 - 02:57
AngelCarpintero
Can't establish connection to server at localhost:8080 472 27 Nov 2008 - 03:38
AngelCarpintero
Are 'working device' camera drivers installed with the Motion installation? 472 27 Nov 2008 - 03:35
AngelCarpintero
Not insert mysql records in my DB 473 25 Nov 2008 - 04:28
AngelCarpintero
Editing config file 474 25 Nov 2008 - 04:24
AngelCarpintero
"Error capturing first image" on fresh install? 493 19 Nov 2008 - 01:57
AngelCarpintero
Composite camera capture resolution? 485 17 Nov 2008 - 10:59
AngelCarpintero
Motion doesnt detect motion any more 488 17 Nov 2008 - 10:11
AngelCarpintero
Segmentation fault at start motion when webcontrol_localhost it is installed in off 503 26 Oct 2008 - 07:10
RafisKhayrullin
Problems after upgrade ffmpeg to the new version. 504 25 Oct 2008 - 16:37
AngelCarpintero
Picture is only saved after motion detection event 552 07 Sep 2008 - 02:15
AngelCarpintero
Not Working in IE 589 01 Aug 2008 - 08:23
TerenceKa
Video with audio recording 592 29 Jul 2008 - 12:35
AngelCarpintero
Rotate doesn't work since 3.2.9-1 597 25 Jul 2008 - 18:43
AngelCarpintero
No picture on the Browser 605 15 Jul 2008 - 15:08
AngelCarpintero
Only 2fps out of msmpeg4 1152 16 Jun 2008 - 00:38
AngelCarpintero
Driver ov51x-jpeg with more than 3 cams 736 16 Jun 2008 - 00:34
AngelCarpintero
Limit to 1 Frame per 5 seconds 1089 16 Jun 2008 - 00:33
AngelCarpintero
Motion-Video Touble 775 16 Jun 2008 - 00:28
AngelCarpintero
"Connection to camera lost" errors with Aviosys 9100B Video Server 1067 16 Jun 2008 - 00:26
AngelCarpintero
setup difficulties D-Link G900 network camera 911 16 Jun 2008 - 00:25
AngelCarpintero
problem whith multiple card: white screen 949 16 Jun 2008 - 00:23
AngelCarpintero
Unable to connect to Longshine IPCamera LCS-IC-716 with MJPEG or JPEG 1025 16 Jun 2008 - 00:13
AngelCarpintero
MPEG4 .avi file is created, but cannot be played. 1702 16 Jun 2008 - 00:12
AngelCarpintero
Can WVC11B stream MJPEG data 1043 16 Jun 2008 - 00:09
AngelCarpintero
Event Counter 1016 16 Jun 2008 - 00:04
AngelCarpintero
Grand IP Cam III with NetcamContentAuthPatch 1004 16 Jun 2008 - 00:02
AngelCarpintero
Multi bus USB Card, Multiple Cameras per bus? 1099 15 Jun 2008 - 23:58
AngelCarpintero
Number of topics: 100

See all AnsweredQuestions.

Topic revision: r11 - 12 Apr 2009 - 12:44:41 - KennethLavrsen
 
Motion - Support Requests
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Please do not email Kenneth for support questions (read why). Use the Support Requests page or join the Mailing List.