Motion Support

The Motion Wiki Support pages are here for you if you have a technical question or any question about the use of Motion. Motion is free software and does not include support, so please do not contact the developers directly if you have installation questions. This support web is for Motion users by Motion users. Developers are monitoring this web but do not necessarily answer all questions.

Note that if you have questions about Linux, Camera drivers, Special Uses of Motion etc you probably have a better chance getting an answer by joining and asking the MailingList.

Ask a Support Question:

Before you ask a question, please check:

  • Motion Guide - This guide is a very detailed document. There are many hours of work behind getting it to what it is today. So take a little time to actually read the guide if you not already did.

  • Questions already answered
    • AnsweredQuestions lists questions that are already answered.
      (Use WebSearch to find answers to your question that are already written - faster than waiting for a new answer!)

  • How to ask a new question
    • Each question is a wiki topic - please ask a new question in a new topic, rather than adding to a current one where it can get lost.
    • Please read the SupportGuidelines now so that you know what information to include, helping you get a quick and useful answer - filling in this form is not enough for installation problems
    • You need username and password to edit pages - please create your own account in UserRegistration.
    • ALERT! Once you submit the form below you are taken to the new support topic in edit mode where you have the chance to write more information. You need to save this page to really create the support topic.
    • After the topic is created you can edit it again as often as you want and you can attach files (e.g. your config files) to the topic.
    • In case you find the answer by yourself after submitting a question: We would appreciate if you could document this here in your question and set the SupportStatus to AnsweredQuestions. That way you help making the Support web self-organized and more useful.
    • ALERT! Foswiki will not make line breaks unless there is an empty line. If you copy and paste config file text or error text into the support question topic it looks awful and unreadable. To fix this put your text between a line that says <verbatim> and one that says </verbatim>. The default text already have these tags. Paste in your text between these verbatim tags.

      Topic name: SupportQuestion2012x02x12x020604
      Title Short Title
      Question:
      Verbatim Text:
      Note: Be descriptive; the SupportGuidelines tell you what to include. You can expand on it in the next screen if necessary
      Motion version: Example: 3.2.12
      ffmpeg version: Example: 0.4.8 or 0.4.9pre1
      Libraries installed: xmlrpc, ffmpeg, mysql, postgresql
      Server OS: Fedora Core 2, kernel 2.6.8
      Submitted By Write your WikiName prefixed by 'Main.'
        Note: Question is submitted after you Create and Save the following page

Already Asked Questions

Questions Asked but Not Yet Answered:

Headline Age Last Change
Motion "unknown config options" with the standard given motion.conf 9 05 Feb 2012 - 15:37
MiguiPda
Motion compile fails on Beaglebone (arm7) with "Error: bad instruction `emms'" 10 02 Feb 2012 - 20:37
JerryReed
2 usbcams on 1 usb bus with 15 fps is possible - how to set frames per second? 15 29 Jan 2012 - 00:05
GeJansen
Motion with Logitech cam works for the first time, the second always fails 16 28 Jan 2012 - 10:05
TosiaraT
How to configure to capture only at specified times of day 18 25 Jan 2012 - 14:19
AlbertoLopez
Motion on OpenSuse 12.1 x64 37 07 Jan 2012 - 01:35
RaoEl
Motion Paused while ptz moving 45 30 Dec 2011 - 09:46
AlfredoMarchini2
OSMF Player (Instead Combozola) Live Stream 77 28 Nov 2011 - 11:49
EduardoCosta
Picture corruption, 'setup_mode on', 2 Logitech QuickCams 348 28 Oct 2011 - 21:46
AngelCarpintero
[[SupportQuestion2011x10x06x163706][motion: [0] Thread 3 - Watchdog timeout, did NOT restart graceful,killing it!]] 129 07 Oct 2011 - 09:43
AndyHarris
mysql connections in sleep state 137 29 Sep 2011 - 08:39
PeterTar
error on my cam GRANDTECH MEGAPIXEL IP CAM 137 28 Sep 2011 - 22:34
FedericoDalZotto
low fps in detected motion 141 24 Sep 2011 - 15:37
EvgenyPolupanov
Using motion as a tool to log amount of motion 152 14 Sep 2011 - 07:05
LukasRuge
on_movie_start 169 06 Sep 2011 - 20:28
FlorinAnton
Motion not recognizing the webcams 165 31 Aug 2011 - 18:14
ChesterLou
Motion + pwcbsd + FreeBSD 8.1p2 amd64 + USB Quickcam 4000 Express 166 31 Aug 2011 - 08:20
B3r3N
on_event_start not working in daemon mode on Fedora 14 180 16 Aug 2011 - 23:40
MichaelMullins
should on_event_start run more than once per event? 188 09 Aug 2011 - 03:18
FrankMildan
It looks like motion is running with interrupts off, ignoring the scheduler, or something even more wonky on OMAP3 (gumstix) system 195 02 Aug 2011 - 02:25
ThorFarrish
Motion detection Algorithm 203 25 Jul 2011 - 11:31
AyhiIlhi
Palette fail on composite input 218 09 Jul 2011 - 22:01
TravisSimonds
Logitech C200 auto exposure control 228 30 Jun 2011 - 11:44
UrosS
Order of time of motion detection ? 240 17 Jun 2011 - 22:53
AsmaaElassal
Light level changes causing false events 420 09 Jun 2011 - 18:13
AndrewBurgess
Camera refocusing causes false positive motion detection 392 09 Jun 2011 - 18:00
AndrewBurgess
Live Streaming in format other than MJPEG 252 06 Jun 2011 - 06:46
PranavTipnis
Quantization table 0x00 was not defined 267 21 May 2011 - 13:41
AlexeyRod
How to secure access to your cam ports? 335 15 Mar 2011 - 11:09
DannyKeuleneire
on_picture_save - calling rsync 342 08 Mar 2011 - 13:30
MichaelS
how it knows page sis a jpg and multiple jpgs/movies per page example 375 03 Feb 2011 - 01:49
DavidH
IP Camera Aviosys-9060AK: Unable to open video device. 656 18 Jan 2011 - 20:39
PavelM345
webcam server: need to NOT write jpeg files, and bind to a different interface 397 11 Jan 2011 - 23:01
LeeAllen
solid white image 398 10 Jan 2011 - 22:14
StoneObscurity
mjpeg with uvcvideo cam logitech HDPro C910 399 09 Jan 2011 - 19:44
EmmettBrown
Random picture using motion on synology with uvc-drivers (mjpg-streamers works) 404 04 Jan 2011 - 22:42
RolandEgli
Fedora 14 motion daemon stops after a few seconds 413 26 Dec 2010 - 13:19
BRUNETJeanPhilippe
How does DLink DCS 5230 use PTZ with Motion? 426 13 Dec 2010 - 12:18
UweHeidrich
how to restrict access to camera streaming 441 29 Nov 2010 - 10:51
IgorBunjevac
Airlink101 SkyIPCam500 Wired Night Vision Network Camera 441 28 Nov 2010 - 18:07
DanEger
very slow frame from only one camera on arm9 s3c2410 paltform.whycan you help me!! 447 23 Nov 2010 - 03:06
LikelinuxLikelinux
Captured image has wrong colors (displacement of chrome data) 472 29 Oct 2010 - 11:07
JorgeNerin
USB Video device permissions need changing before motion can connect 478 23 Oct 2010 - 08:22
DazzConway
Adjusting resolution from 640x480 to 176x144 - Wouldn't seem to be USB related 598 23 Oct 2010 - 07:59
DazzConway
LINKSYS WVC200 camera connection 478 23 Oct 2010 - 07:20
JorgeOvallos
put password on streaming page 504 27 Sep 2010 - 07:57
JeromeBzh
mp4 h264 streaming 527 05 Sep 2010 - 11:14
FlorinAnton
No auto exposure with Logitech Quickcam express 527 05 Sep 2010 - 08:14
DazzConway
Streaming server 528 02 Sep 2010 - 19:48
AntonioTellechea
adding camera in runtime 543 18 Aug 2010 - 21:04
FlorinAnton
BT878 video (IVC-200), VIDIOC_ENUMINPUT: Invalid, VIDIOCGCHAN): Invalid 550 17 Aug 2010 - 05:16
DougDuBoulay
USB webcam bad immage at 640x480, all good at 352x288 580 30 Jul 2010 - 10:51
PavelM345
Moving objects in video are transparent 579 27 Jul 2010 - 19:57
JokubasJokubas
Trigger / Post Cap etc. in upper left of video 566 26 Jul 2010 - 13:02
DavidPickard
USB disconnects 572 21 Jul 2010 - 05:19
CeeJay
How to add audio to my .avi captured file? 596 26 Jun 2010 - 12:27
LouisCroisez
OpenSuse 11.2 JPEG Library Issue 600 25 Jun 2010 - 07:39
DanieWeideman
IP cam TP-SC3130G Unable to open video device 620 03 Jun 2010 - 06:54
ArturMullanurov
netcam and bktr0 not working in one config.. 805 17 May 2010 - 11:19
JeffMcCorney
Motion can't open device after capture 639 15 May 2010 - 10:41
PabloGNU
Problem with image quality or stream authentification 652 02 May 2010 - 18:40
AngelCarpintero
Many green lines on a image! 755 27 Jan 2010 - 16:02
JeffMcCorney
Advanced suppression/timeout of motion detection 747 27 Jan 2010 - 08:08
MichlSchmid
Increase motion detecting sensitivity/ have motion recording everything between hours? 815 19 Nov 2009 - 16:22
NateLeDuc
Divide Screen/Multiple cameras 934 22 Oct 2009 - 21:03
AxelAmthor
Functionality of old Minimum_Gap in 3.2.11? 849 17 Oct 2009 - 18:02
AdemRudin
video device fatal error - Closing video device 867 08 Oct 2009 - 01:16
AngelCarpintero
Static mask file and smart mask at the same time? 1013 06 May 2009 - 11:14
DominicH
ACTi Video Server - Getting connected 1172 28 Nov 2008 - 10:03
ChrisPike
Number of topics: 69


Up to 10 Most Recent Support Questions that have been Assigned:

Headline Age Last Change Assigned To
Error selecting input 0 VIDIOC_S_INPUT: Device or resource busy and ioctl (VIDIOCGCAP): Invalid argument 61 05 Jan 2012 - 03:15
AngelCarpintero
AngelCarpintero
foscam fi8918w libjpeg decompression failure 67 08 Dec 2011 - 10:51
AngelCarpintero
AngelCarpintero
Problems with generating films and linux kernel error 87 22 Nov 2011 - 09:12
AngelCarpintero
AngelCarpintero
Motion exits with "sync error in proc xxxx: Invalid argument" and "mcapture error in proc xxxx: Invalid argument" 655 06 Oct 2011 - 11:05
OsgPCQ
AngelCarpintero
ioctl(VIDIOCGMBUF) - Error device does not support memory map 355 23 Feb 2011 - 21:24
AngelCarpintero
AngelCarpintero
motion on beagleboard - choppy images 624 02 Jun 2010 - 19:30
AngelCarpintero
AngelCarpintero
Green Output from USB Capture on Sheevaplug 644 18 May 2010 - 15:07
JohnCrake
AngelCarpintero
Incomplete frames making it into motion video stream 850 24 Mar 2010 - 16:41
AngelCarpintero
AngelCarpintero
How to prevent the "Unable to open video device" generated image files? 740 24 Mar 2010 - 12:25
AngelCarpintero
AngelCarpintero
[[SupportQuestion2010x01x16x153032][[Vloopback] Compatible webcams]] 757 22 Jan 2010 - 12:38
AngelCarpintero
AngelCarpintero
Number of topics: 10

See all AssignedQuestions.


The 100 Most Recent Support Questions that have been Answered:

Headline Age Last Change
Normal motion stream on mini http server 40 04 Feb 2012 - 23:54
AngelCarpintero
No action happening for on_event_start, on_movie_end, etc,, running in daemon mode 30 24 Jan 2012 - 11:49
AngelCarpintero
linux/videodev.h not found 57 05 Jan 2012 - 03:17
AngelCarpintero
Translate movement into direction 83 30 Nov 2011 - 21:02
AngelCarpintero
Unknown webcam is not working :( 83 22 Nov 2011 - 09:18
AngelCarpintero
Can't get on_movie_end to do anything 1056 11 Nov 2011 - 18:08
JohnR
Panasonic bl-c121 102 11 Nov 2011 - 09:20
AngelCarpintero
cannot compile motion 3.2.12 with latest ffmpeg 267 31 Oct 2011 - 03:53
AngelCarpintero
Motion detecting changes long after objects have stopped moving 137 30 Sep 2011 - 10:41
JasonWestervelt
Logitech Quickcam cool using spca5xx-le driver 1432 08 Jun 2011 - 08:58
HenryFord
Motion does not identify /dev/video0 on Ubuntu Lucid, but VLC can see it. 393 26 Apr 2011 - 10:19
DavidLeeming
How is it possible to restart only one thread? 365 17 Feb 2011 - 02:56
AngelCarpintero
Problems in resolution using a Trust Webcam 641 07 Feb 2011 - 20:15
ChuckHeron
ffmpeg enconding to flv to fast (msmpeg4 is ok) 1209 28 Jan 2011 - 21:15
FlorinAnton
How can I check why I cannot reach the motion webserver at localhost on the given port in the motion.conf ? 442 01 Dec 2010 - 20:12
BenZandstra
Maximum number of cameras 506 07 Nov 2010 - 11:43
AngelCarpintero
Multiple usb cams - unable to open device 472 29 Oct 2010 - 02:04
OctavianStolnicu
Disable Auto exposure? 873 29 Jul 2010 - 16:00
YannickDrolet
How to take pictures less frequently during motion? 617 06 Jun 2010 - 18:58
AngelCarpintero
black screen on web preview 654 30 May 2010 - 11:28
AngelCarpintero
unable to compile vloopback 1.3 in gentoo 641 16 May 2010 - 00:55
AngelCarpintero
Simple logitech webcam, /dev/video0 fatal error 645 15 May 2010 - 17:54
AngelCarpintero
Have motion run only at certain times. 905 02 May 2010 - 13:59
AngelCarpintero
set a color for the motion outline box 658 28 Apr 2010 - 22:00
AngelCarpintero
Conceptronic C54netcam2 problem 845 28 Mar 2010 - 22:22
AngelCarpintero
HTTP authentication for STREAM URl 917 28 Mar 2010 - 15:19
AngelCarpintero
Running motion on a Nokia N810 1158 21 Mar 2010 - 18:53
AngelCarpintero
More than 2 usb webcams in motion? 786 21 Mar 2010 - 18:53
AngelCarpintero
How to allow only certain IP's connect to my webcam?? 699 16 Mar 2010 - 13:28
AngelCarpintero
Ubuntu 9.10 and Motion as Daemon 810 23 Feb 2010 - 08:18
FranzFoedermayr
configure pthread support 738 05 Feb 2010 - 22:51
AngelCarpintero
Port Password Protect 761 15 Jan 2010 - 00:20
AngelCarpintero
How configure to handle *30 simultaneous clients* for 2 hours? (online class!) 766 09 Jan 2010 - 23:11
AngelCarpintero
Video4Linux Loopback Device "resize" 791 21 Dec 2009 - 08:33
AngelCarpintero
046d:08cc logitech Orbit 795 10 Dec 2009 - 09:10
AngelCarpintero
ZONEMINDER FAULT! 796 09 Dec 2009 - 21:37
DarkPhoinix
i can make in linux-2.6.32 errors 409: error 469: error ... 797 09 Dec 2009 - 15:32
AngelCarpintero
Saved files are root.root how do you change? 801 04 Dec 2009 - 10:15
AngelCarpintero
Could not fetch initial image from camera -- no driver info is given. 874 15 Nov 2009 - 18:16
AngelCarpintero
smart_mask_speed silently kills motion 843 15 Nov 2009 - 18:11
AngelCarpintero
two webcams and motion.conf 848 15 Nov 2009 - 17:59
AngelCarpintero
motion video record and video from live http server jump up and down 878 15 Nov 2009 - 17:16
AngelCarpintero
mjprox, deny access to cgi-bin? 853 15 Nov 2009 - 16:12
AngelCarpintero
How to config motion to use ipCams 824 15 Nov 2009 - 13:38
AngelCarpintero
myIp:8081 ! the pictures are black, blue, grey 878 21 Sep 2009 - 09:49
AngelCarpintero
Unable to find a compatible palette format with pac207 webcam 1118 08 Sep 2009 - 10:48
AngelCarpintero
Logitech Quickcam Sphere MP - Pan & Tilt do not work 1475 11 Aug 2009 - 04:19
AngelCarpintero
How to disable warnings about corrupt image? 1060 10 Aug 2009 - 00:21
AngelCarpintero
Canon raw mjpeg stream failure? Failed to read first camera header - giving up for now 1079 10 Aug 2009 - 00:00
AngelCarpintero
MSI Starcam Clip II problem 1249 09 Aug 2009 - 23:59
AngelCarpintero
White pictures when using multiple inputs on one card 1254 09 Aug 2009 - 23:58
AngelCarpintero
Error capturing first image 1322 09 Aug 2009 - 23:57
AngelCarpintero
Motion and dv4l, problem similar to Support Question 2008x 08x 14x 014531? 1127 09 Aug 2009 - 20:28
AngelCarpintero
Logitech 46d:092f QuickCam Express Plus didn't work. 1181 09 Aug 2009 - 20:25
AngelCarpintero
Kernel oop when accessing vloopback device 924 08 Aug 2009 - 23:01
AngelCarpintero
Images are Grey with "Unable to open Video Device" printed top left - Genius Eye 312 921 06 Aug 2009 - 01:36
AngelCarpintero
PJPG Unable to find a compatible palette format. 1210 06 Aug 2009 - 00:51
AngelCarpintero
opensuse 11 1184 06 Aug 2009 - 00:38
AngelCarpintero
Motion on Freebsd 958 05 Aug 2009 - 19:51
AngelCarpintero
Motion stalling in Ubuntu 9.04 1017 05 Aug 2009 - 19:47
AngelCarpintero
Does Linux Preemption Matter? 1123 05 Aug 2009 - 19:41
AngelCarpintero
Two cameras don't work together 922 05 Aug 2009 - 18:35
AngelCarpintero
Memory map error when adding a new Logitech Quickcam Pro 9000 1308 05 Aug 2009 - 16:36
AngelCarpintero
Motion.conf is not making sense 928 03 Aug 2009 - 20:49
AngelCarpintero
Many destroyed frames ==> permanent motion detect 947 12 Jul 2009 - 22:29
AngelCarpintero
Motion won't write video files after ubuntu 8.04-9.04 reinstall 1019 12 Jul 2009 - 09:56
AngelCarpintero
Webcam stream only displaying Ghost Images 946 11 Jul 2009 - 21:55
AngelCarpintero
List current used options from motion.conf 1036 09 Jul 2009 - 09:00
AngelCarpintero
Huffman table 0x00 was not defined 1033 09 Jul 2009 - 08:59
AngelCarpintero
Authentication for the mini-http server 1035 09 Jul 2009 - 08:57
AngelCarpintero
YUYV not working with USB 1.1 1060 09 Jul 2009 - 08:27
AngelCarpintero
emailing of pictures 1005 09 Jul 2009 - 07:56
AngelCarpintero
Running Motion 969 09 Jul 2009 - 07:55
AngelCarpintero
sync error + mcapture error 974 09 Jul 2009 - 07:46
AngelCarpintero
Weird behaviour with two cams 990 09 Jul 2009 - 07:42
AngelCarpintero
Unable to open video device 998 08 Jul 2009 - 07:54
AngelCarpintero
2 webcams on same webpage possible? 992 08 Jul 2009 - 07:53
AngelCarpintero
Low Camera Resolution Problem 1000 08 Jul 2009 - 07:52
AngelCarpintero
at a total loss 959 08 Jul 2009 - 07:41
AngelCarpintero
VIDIOC_QBUF: Device or resource busy 1002 08 Jul 2009 - 07:37
AngelCarpintero
Not able to display the captured frames from Logitech QuickCam USB Camera. 1008 08 Jul 2009 - 07:31
AngelCarpintero
Motion via Internet 985 03 Jun 2009 - 20:07
DonatoOcchilupo
v4l2_next problem with two webcams 1656 12 Apr 2009 - 12:51
KennethLavrsen
Problem to connect Axis 210A to motion 1073 09 Mar 2009 - 04:33
AngelCarpintero
password for stream port 1077 03 Mar 2009 - 00:56
AngelCarpintero
3.2.11 on opensuse11.1 won't compile 1126 01 Mar 2009 - 23:51
AngelCarpintero
Eventnumbers with Motion 1104 14 Feb 2009 - 22:09
AngelCarpintero
Problems with internet Explorer 1110 31 Jan 2009 - 18:29
AngelCarpintero
Where are jpeg/mpeg files stored? 1117 31 Jan 2009 - 18:17
AngelCarpintero
V4L2_PIX_FMT_PAC207 ( PAC207 ) not supported 1123 22 Jan 2009 - 20:19
AngelCarpintero
Motion doesn't work if first to access web-cam. 1565 21 Jan 2009 - 20:21
JonathanMiner
Motion time based traffic 1160 14 Dec 2008 - 14:38
AuxAux
Rain and Infrared Camera during Night 1812 13 Dec 2008 - 19:44
FlorinAnton
The videos in play mode is very speed... 1171 12 Dec 2008 - 09:29
AngelCarpintero
Disabling all captures 1166 05 Dec 2008 - 17:35
AngelCarpintero
Brightness issues Creative Webcam NX Pro (model PD1130) 1170 29 Nov 2008 - 20:12
AngelCarpintero
Remote control with user and password 1173 28 Nov 2008 - 02:57
AngelCarpintero
Can't establish connection to server at localhost:8080 1174 27 Nov 2008 - 03:38
AngelCarpintero
Are 'working device' camera drivers installed with the Motion installation? 1174 27 Nov 2008 - 03:35
AngelCarpintero
Not insert mysql records in my DB 1175 25 Nov 2008 - 04:28
AngelCarpintero
Number of topics: 100

See all AnsweredQuestions.
Topic revision: r13 - 01 Jun 2011 - 14:50:19 - AngelCarpintero
 
Motion - Support Requests
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Please do not email Kenneth for support questions (read why). Use the Support Requests page or join the Mailing List.